Embrace digital tools to enhance realtor efficiency, client engagement, and market positioning for success.
Co-Founder
Guide for hotel managers: Improve TripAdvisor ratings by analyzing feedback, enhancing service, engaging guests, and monitoring progress.
CX Drag, gradual response delays in customer service, can lead to crises, impacting brand loyalty and reputation.
Founder & CEO
Personal story showcases how hyper-personalized customer service goes beyond scripts, leading to unique, meaningful experiences.
Article explores "Normalization of Deviance" in customer service, emphasizing vigilance, audits, communication, data analysis, and leadership training.
Encounter with rebellious employee challenges misconceptions, redefining engaged employees as innovative, passionate contributors to success.
This blog reveals five key skills for elevating customer service to a five-star level through training excellence.
The Emporium sought elusive fifth star, emphasizing relationships, feedback, and leadership for online success and growth.
Two ice cream shops: Sundae Smiles prioritizes customer service, while Scoops of Serenity focuses on experience.
Sarah, once a star customer service rep, faced evolving expectations and adapted to a digital transformation.
Five-star rating: Global quality standard. Tech giants integrate. High expectations make it essential. Excellence is necessary.
Arii's platform transforms shopping centre experiences, providing seamless, accessible, and personalized digital customer service solutions.
Arii's digital transformation enhances shopping center guest experience, using efficient staffing and mobile accessibility for convenience.
Digital shopping center customer service: balance tech-empathy, personalize, adapt to "always-connected" customers, avoid pitfalls, prioritize CRM.
Digital service vital in shopping centers: personalization, omni-channel, social engagement. Implementation, KPIs, reputation management essential.
Digital service essential in retail. Strategy includes omnichannel, personalization. Arii offers platform for implementation.
Omnichannel digital service elevates shopping centers: seamless experiences, personalization, AI trends. Arii offers cohesive communication.
Digital service transforms shopping. Blend tech-human touch, efficiency, data leverage. Arii offers seamless integration, innovation.
Retail's future: "phygital" experience, personalized service, real-time inventory, sustainability. Customer-focused tech crucial for success.
Digital customer service revolutionizes shopping centers, offering cost savings, loyalty, and enhanced revenue potential. Future-proof your center now!
Shopping centers must harness SaaS solutions, train staff, and blend physical experiences with digital customer service to attract and retain millennial customers.
Digital customer service in shopping centers is crucial. Social media plays a key role. Adaptability and engagement are essential.
By implementing these tips, businesses can enhance customer experiences, satisfaction, and loyalty, ultimately driving growth.
Hybrid guest experience model offers a customer-centric approach that balances guest experiences and operational expenses for shopping centers.
Shopping centers must embrace digital transformation to meet customer expectations and ensure long-term success.
Shopping centers must adapt to meet the needs of younger, digital-native shoppers by embracing technology, personalization, convenience, and unique experiences.
Digital guest experience (DGX) solutions can enhance accessibility, improve customer satisfaction, reduce costs, provide valuable insights, and ensure competitiveness.